Lowe's Home Improvement is a well-known brand that specializes in providing a wide range of products and services for home improvement projects. With over 1008 reviews and a rating of 4.01 on Google, it is evident that customers have had positive experiences with this brand. From big box stores to lumber, refrigerators, and even veteran services, Lowe's offers a comprehensive selection of items to meet every customer's needs. Their commitment to quality is reflected in their dedicated employees and their corporate initiatives. As a leader in the home improvement industry, Lowe's aims to provide a seamless and enjoyable shopping experience for its customers. Whether you are looking to renovate your home, upgrade your appliances, or simply enhance your living space, Lowe's is the go-to destination for all your home improvement needs.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- Quick visit
- Cheques
- Electronics
- Repair services
- Batteries
- Light bulbs
Reviews
Absolutely terrible. The store is actually quiet on Saturday morning* No one to help with tiles or prepared to help - just shrug shoulders and say they “know nothing about tile” , so many announcements paging for help , no reaction from staff. Awful (*perhaps because of the service or lack of). Update …. after an hour and a lot of requesting Phil has come to save the day. Phil gets five stars ⭐️⭐️⭐️⭐️⭐️
Purchased a STAINLESS steal sink just a couple months ago and it has already rusted and doesn't come off. Terrible quality :( last time I checked stainless steal isn't supposed to rust especially in just a couple of months.
We needed PVC pipe cut for a home project, the worker who came to assist us was completely disrespectful and unwilling to help. We told him what we needed done and his replay was “we don’t do home projects” we will cut the pipe to just fit in your vehicle and that’s it. Meanwhile your website clearly say we cut pipe for free. Does not specify anything about just getting it cut to fit in your vehicle only. We thought Lowell’s was a place to come to get help with home projects. Guess not in Kingston!! Off to Home Depot.
I was looking for a specific wood and screws and each time I found someone that worked there, they just pointed where to go and never lost a step as they walked past me. After an hour of this I finally gave up and went to home Depot where I was taken care of right away.
I bought “universal” articulating saw blades which didn’t fit. Some of merchandise that I purchased wasn’t marked with a price.
Staff needs far better training as to where products are. Went in looking for 3"double wall pipe for water heater. Was told that it was pellet stove pipe and was put away for the season. Online says it's not available in store but can be ordered. Yet through my own diligence I found them by the water heaters. 🤔 …
Ordered a new washer and pedestal. No call or email that delivery wouldn’t happen as scheduled. Customer service couldn’t confirm a new delivery date because there was no tracking of the pedestal delivery from the manufacturer. Went to a competitor who could confirm a delivery date and purchased there. Upon cancelling Lowes order they struggled to complete and said they couldn’t produce a cancellation receipt. Not purchasing large appliances from Lowe’s again.
Update: I called the number below and spoke with Web who was extremely helpful. He determined what the problem is, and was able to get through to the local store for me. I give Web 5 stars, but the Kingston store is still impossible to get ahold of. I will increase my rating to 3 stars as the average of my experiences.
This store is horrible! The delivery did not show up on the day that was confirmed by them, and when I tried to call to check on delivery status, the phone just rang and rang...Don't buy from here!
Location
901 Frank Sottile Blvd, Kingston, NY 12401, United States
Hours
-
Monday
06:00 AM - 09:00 PM
-
Tuesday
06:00 AM - 09:00 PM
-
Wednesday
06:00 AM - 09:00 PM
-
Thursday
06:00 AM - 09:00 PM
-
Friday
06:00 AM - 09:00 PM
-
Saturday
06:00 AM - 09:00 PM
-
Sunday
07:00 AM - 08:00 PM
Liked by Others
Farrer Bros Hardware And Rental Service
8 reviews
1209 NW Broad St, Murfreesboro, TN 37129, United States
